Exchanges and Returns
At Perlae Couture, we hope you love your dress so much that you don't have to read the information below! However, in the event that your wish to return the product you have purchased please adhere to the guidelines below.
- All returns must be made with in 14 days of delivery date.
- All exchanges must be made with in 14 days of delivery date. If the initial product was of a higher cost then Perlae Couture will refund the customer for the difference. If the Initial product was of a lesser cost then the customer will have to pay Perlae Couture the difference.
- All merchandise must be unwashed and unworn.
- All hangtags must be attached to the garment and proof of payment must accompany the return.
- All garments are subject to inspection.
- Outgoing shipping charges are not refunded.
For information on where to send returns please visit the contact section of our website.